CONTACT

Contact Toronto Retaining Walls


At Toronto Retaining Walls, we make it easy to speak with a real expert and get a clear plan for your project. Whether you’re exploring a small garden wall or a fully engineered retaining wall, our team serves all of Metropolitan Toronto with responsive communication, professional guidance, and workmanship built for Toronto’s climate.


Talk to a retaining wall specialist


Have questions about materials, permits, or timelines? Reach out and we’ll walk you through options—segmental concrete (SRW), natural stone, architectural concrete, timber (select sites), and gabions—so you can choose the best look and performance for your property. Share a few details (photos, rough dimensions, site access), and we’ll provide next steps and a timeframe for your retaining wall installation in Toronto.


How to contact us


  • Call: Speak with a project coordinator to discuss goals, budget, and timing.
  • Contact form: Upload photos and notes; we’ll reply with a proposed site visit window.
  • Email: Perfect for sharing surveys, drawings, or property details.


We aim to respond quickly with clear information—no jargon, no surprises.


What to expect from our customer service


Our promise is simple: clear communication, professional scheduling, and clean worksites. You’ll always know who your point of contact is and what’s happening next. Before work begins, we confirm scope, pricing, start date, and responsibilities (utility locates, neighbour coordination, access). During construction, you’ll receive concise progress updates and photos as needed. After completion, we do a detailed walkthrough and address any punch-list items promptly.


From first call to finished wall—our streamlined process:


  1. On-site assessment: We review grades, soils, drainage, and surcharges (driveways, slopes, fencing).
  2. Design & estimate: If required, we coordinate engineering. You receive a fixed, written quote with a realistic schedule.
  3. Permits & locates: We assist with City requirements and arrange Ontario One Call utility locates.
  4. Build the foundation: Excavation, compacted granular base, and the first course buried below grade for stability.
  5. Drainage & reinforcement: Perforated drain tile to daylight or sump, free-draining backfill, and geogrid for taller or loaded walls.
  6. Install & finish: Wall units or stone laid to spec, caps secured, grading adjusted, and site cleaned.
  7. Quality check & handover: Final walkthrough, maintenance tips, and warranty documentation.


This approach delivers a durable, attractive wall that performs through Toronto’s freeze–thaw cycles.


Our quality standards & warranties


Quality is built into every step: proper compaction, correct setback and batter, tight tolerances on alignment, and drainage that relieves hydrostatic pressure. We stand behind our work with a workmanship warranty and pass through manufacturer material warranties where applicable. Ask us for full terms during your consultation.


Get a fast, accurate quote


The more you can tell us, the better we can tailor your retaining wall contractor Toronto quote. Include:


  • Approximate length/height and preferred material
  • Photos of the site and any nearby structures
  • Notes on access (gates, slopes, parking) and any deadlines


Most small walls take 2–4 days, mid-size SRW projects 1–2 weeks, and engineered solutions 2–4+ weeks depending on access, inspections, and weather.


Have questions?


Visit our FAQs page for detailed answers about process, permits, timelines, drainage, costs, and warranties. It’s a quick way to understand what’s involved before we meet on site.


Ready to start? Contact Toronto Retaining Walls today for a professional, code-aware retaining wall solution anywhere in Metropolitan Toronto.

TRW - Contact

Get in Touch


We're proud to be the #1 retaining wall supplier in Toronto and throughout the surrounding region. Simply fill in your details in the contact form to the left and we'll get back to you as soon as possible.


If you do require immediate assistance, please give us a call at 647-977-0537.